Insurance Claims Assistance
Helping You Navigate the Insurance Claims Process After Property Damage
Experiencing water, fire, mold, or storm damage is stressful enough without having to navigate an insurance claim on your own.
Between documenting damage, meeting with adjusters, scheduling inspections, and understanding what happens next, the process can quickly become overwhelming.
At Life Savers Restoration, we believe you shouldn't have to face that process alone.
While your insurance company determines what is covered under your policy, our experienced team works alongside you by documenting the damage, preparing detailed restoration estimates, communicating restoration needs, and helping you understand each step of the restoration process.
Our goal is simple: Restore your property while making the insurance process as smooth and stress-free as possible.
You're Not Just Hiring a Restoration Company
You're Choosing an Experienced Partner
For many homeowners, filing a property damage claim is something they've never had to do before.
For us, it's something we work with every day.
Our team understands the restoration process, the documentation insurance companies often request, and the importance of acting quickly to help prevent additional damage.
From the moment we arrive, we're focused on protecting your property while helping you navigate one of the most challenging situations a homeowner or business owner can experience.
How Life Savers Restoration Helps
Although we do not determine insurance coverage or settle claims, we provide valuable support throughout your restoration project.
Our team can assist by:
Thorough Damage Documentation
Accurate documentation is one of the most important parts of a successful restoration project.
We document:
- Visible damage
- Moisture readings
- Structural conditions
- Photographs of affected areas
- Emergency mitigation work
- Drying progress
- Restoration recommendations
This documentation helps provide a clear picture of the damage and the work required to restore your property.
Detailed Restoration Estimates
We prepare professional restoration estimates outlining the work needed to return your property to its pre-loss condition whenever possible.
These estimates help ensure everyone involved understands the scope of the restoration project.
Communication With Your Insurance Adjuster
When appropriate, we communicate directly with your insurance adjuster regarding:
- Restoration needs
- Drying progress
- Moisture documentation
- Project updates
- Questions about the restoration process
Our objective is to help keep everyone informed throughout the project.
Emergency Mitigation
Most insurance policies require homeowners to take reasonable steps to prevent additional damage after a covered loss.
That's why we respond quickly with emergency services including:
- Water extraction
- Structural drying
- Emergency board-up
- Roof tarping
- Sewage cleanup
- Smoke damage mitigation
Fast action helps protect your property while restoration begins.
Complete Restoration
Unlike companies that only perform mitigation, Life Savers Restoration can manage your project from emergency response through reconstruction.
That means one experienced team can handle:
- Emergency mitigation
- Drying
- Mold remediation
- Fire restoration
- Smoke cleanup
- Reconstruction
- Final repairs
Working with one restoration company helps simplify communication throughout the project.
Types of Insurance Claims We Commonly Assist With
We regularly help homeowners and businesses recover from Water Damage Claims Including:
- Burst pipes
- Water heater failures
- Appliance leaks
- Roof leaks
- Plumbing failures
- Flooding from internal plumbing systems
Fire Damage Claims
Helping restore property after:
- Kitchen fires
- Electrical fires
- Garage fires
- Smoke damage
- Fire suppression water damage
Storm Damage Claims
Including damage caused by:
- High winds
- Monsoon storms
- Roof leaks
- Fallen trees
- Wind-driven rain
Mold Damage
If mold develops because of a covered water loss, portions of the remediation or repairs may be covered depending on your insurance policy.
Coverage varies based on the cause of the damage and your policy terms.
Sewage Backup Claims
Coverage for sewer backups depends on your policy and any applicable endorsements.
Our team documents the damage and provides the restoration services needed to help return your property to a safe condition.
The Restoration Process
Step 1 – Emergency Response
We respond quickly to stabilize your property and begin emergency mitigation.
Step 2 – Documentation
Our technicians photograph the damage, record moisture levels, and document affected building materials.
Step 3 – Inspection
Your insurance company may assign an adjuster to inspect the property.
We'll be available to answer questions about the restoration work and provide documentation when appropriate.
Step 4 – Drying & Mitigation
We begin emergency restoration immediately when appropriate to help prevent additional damage.
Step 5 – Repairs & Reconstruction
Once mitigation is complete, we restore your property using professional reconstruction services.
Tips for Homeowners Filing an Insurance Claim
If your property has been damaged:
1. Stop Further Damage If It's Safe
If possible:
- Shut off the water supply
- Turn off electricity if necessary and safe to do so
- Protect belongings from additional damage
Safety should always come first.
2. Document the Damage
Take photographs and videos before cleanup begins if it is safe to do so. Good documentation can help preserve important details about the loss.
3. Contact Your Insurance Company
Report the loss promptly and follow any instructions provided by your insurer.
4. Call Life Savers Restoration
The sooner emergency mitigation begins, the greater the opportunity to reduce additional property damage.
Why Choose Life Savers Restoration?
Homeowners and businesses throughout Southern Nevada trust us because we provide:
- 24/7 Emergency Response
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Sewage Cleanup
- Smoke Damage Restoration
- Emergency Board-Up
- Complete Reconstruction
- Detailed Documentation
- Insurance Claims Assistance
- Honest Communication
Our mission is to restore your property while helping you feel informed and supported throughout the process.
Proudly Serving Southern Nevada
Life Savers Restoration proudly assists homeowners and businesses throughout:
- Las Vegas
- Henderson
- North Las Vegas
- Summerlin
- Boulder City
- Paradise
- Enterprise
- Spring Valley
- Green Valley
- Southern Highlands
- Centennial Hills
- Clark County
No matter where you're located, our experienced restoration professionals are ready to respond.
Rudy and his team were fantastic when our kitchen flooded they were professional, supportive, thorough, and great communicators throughout the entire process. Have to give a special shout-out to Austin and Elias for all their hard work and helping me keep my sanity as they literally took apart my kitchen.
Highly recommend it when chaos ensues!
Courtney H.
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Spanish Consultation Available
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No Job Is Too Big or Too Small
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Over 15 Years of Experience
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Family Owned Business
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Minority Owned
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IICRC Triple Master
Frequently Asked Questions
Will you file my insurance claim for me?
No. The policyholder is responsible for reporting a claim to their insurance company. Once the claim is opened, we can help document the damage, provide restoration estimates, and communicate about the restoration work as appropriate.
Will you work directly with my insurance adjuster?
Yes. With your permission, we regularly communicate with insurance adjusters regarding the restoration process, documentation, and project updates.
Can you guarantee my insurance company will pay for the damage?
No. Coverage decisions are made solely by your insurance company according to the terms, conditions, exclusions, and endorsements of your policy.
Do I have to use the restoration company recommended by my insurance company?
In many cases, homeowners have the right to choose their own restoration contractor. If you're unsure about your rights or your policy, ask your insurance company for clarification.
What if my claim is denied?
If your claim is denied or only partially covered, we can explain the restoration work that has been recommended and discuss available options for completing your project. Coverage decisions, however, remain with your insurance carrier.
Let Life Savers Restoration Help You Through the Process
Property damage can be overwhelming, but you don't have to navigate it alone.
Life Savers Restoration is committed to providing fast emergency response, professional restoration services, and knowledgeable guidance throughout your restoration project.
From documenting damage and communicating with your insurance adjuster to completing the final repairs, we're here to help restore both your property and your peace of mind.
If your home or business has suffered water, fire, mold, storm, or sewage damage, contact Life Savers Restoration today. Our experienced team is available 24 hours a day, 7 days a week to respond to your emergency.
We're Available 24/7